Integrating Technology into Your Onboarding Practices

Potential Benefits of Onboarding Technology

Bringing on new talent is an exciting time for both the employee and employer. An employee’s first days within an organization set the stage for the rest of their tenure. Think about your company’s current onboarding process. Is it more likely to elicit cheers or jeers?

With the word “Technology” in our name, it should come as no surprise that we at Providence Technology Solutions are proponents of the use of technology during the onboarding process and employ its use. With many of our employees working in offices across the country, onboarding would be a logistical nightmare without the use of technology!

Onboarding styles vary from informal to structured and formal. Imagine eagerly reporting to your first day at a new job only to be put in a room with a pile of papers and told to read through each, sign where applicable, and let someone know when you are done. How long might your relationship last with that company? (And how many times would you have had to write out your name?) Conversely, imagine completing the first week of employment so impressed with the thoroughness and thoughtfulness of the new hire onboarding that you felt you had found your dream company. Many studies have shown that onboarding processes have a significant impact overall talent retention.

Putting together an effective onboarding process can be an arduous task. There are multiple factors to take into consideration: compliance requirements, benefits education and enrollment, company and role-specific training, asset tracking, assigning permissions, the list goes on and on. This is where technology helps improve the onboarding process for employees and employers alike. Even some companies with best in class onboarding practices don’t always take advantage of the tools that are available in the marketplace today.

The use of technology for onboarding has grown far beyond using Outlook to coordinate new hire meetings with key players or using Excel as an electronic spreadsheet to track what tasks have been completed and which remain outstanding. There is a vast array of vendors who integrate onboarding tools into their HRIS, Payroll, and Benefits Administration platforms. There are also many vendors who strictly focus on robust onboarding and offboarding functionality with integration capabilities to other platforms and smartphone applications. These tools streamline the process by eliminating the need for duplicate entry of information, offering reminders of incomplete tasks, providing automated and ad hoc reporting, scheduling and tracking training needs, and data management and storage. With these factors taken care of, the employee and the employer have more time to get to know each other and start the relationship in a more positive and personal way.

An efficient onboarding process can set the stage and tone with new employees for a positive organizational culture.  New employees are immediately engaged which increases the chances that the employee will remain with your organization.  If you choose the right onboarding technology, your new hires can quickly become productive employees which could be the difference between sustaining a long-term employee and the need to start your search all over again.

By Elizabeth Delaney

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