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      Employee Navigator Implementation

      Employee Navigator Implementation Solutions

      Providence Technology Solutions offers a wide range of Employee Navigator implementation solutions for clients, vendors, and brokers.  A few of our benefits implementation solutions include:

      • Employee Navigator Project Management, Including Program Direction and PMO Processes to Optimize Business Objectives
      • Employee Navigator System Implementation Consisting of Expertise in Configuration, Case Builds, Imports of Census/Benefit Election Records, Data Discrepancy Resolution, and Interface Setup
      • User Acceptance and System Integration Testing and System Functionality QA
      • Branding and Customization of Applications for a Unique User Experience
      • Employee Navigator Training and User Adoption Initiatives
      • Data Mapping and Conversion
      • EDI Facilitation and Triage

      Employee Navigator Support Services

      • Employee Navigator System Optimization and Upgrades
      • Process Improvement
      • Ongoing Change Management
      • Employee Navigator Go-Live Services/Post-Go Live Support (e.g., Employee Navigator Platform Management and Support, ACA Tracking and Reporting, Governance, Issue Resolution, and EDI File Maintenance)
      • Report Design and Utilization Assistance

      Employee Navigator Value Add Services

      • Develop and Document Process Flows, Workflows, and Business Rules
      • Design and Develop Custom Inbound and Outbound Interfaces from Clients to Vendors
      • Employee Navigator Data Management/Data Audit
      • Employee Navigator System Validation and Auditing
      • Carrier Billing Reconciliation
      • Staff Augmentation
      • Root Cause Analysis and Troubleshooting
      • Employee Navigator Web-based or Instructor-Led End-User Education and Training, Including Development of Custom Material
      • Additional Administrator Resources

      Employee Navigator EDI Solutions

      • Coordination with Carriers to Obtain File Specifications and Transmission Requirements
      • File Feed Development Per Carrier Specifications
      • Testing to Ensure File Validation and Accuracy, Including Scenario Testing as Required by the Vendor
      • Data Validation and Auditing to Ensure Records are In Sync Between Carrier and Employee Navigator Platform
      • Ongoing Support for EDI Discrepancies and File Updates
      • Coordinate with Carriers to Obtain EDI File Updates as a Result of Renewal Changes
      • Prepare and Send Open Enrollment Files to the Carriers

      Employee Navigator Open Enrollment Solutions

      • Overall Employee Navigator Project Management of the Renewal Process, Including Timeline Development, Resource Assignment and Accountability, Deployment, and Wrap-Up
      • Conduct Client Discovery to Gather Employee Navigator Renewals Requirements and Recommend Best Practices
      • Configure Employee Navigator Site Updates, Including Adding New Plans, Changing or Terminating Existing Plans, and Updating Rates
      • Conduct Employee Navigator Quality Assurance Testing to Ensure Optimal and Accurate Site Performance
      • Manage the Open Enrollment Period by Monitoring Participation and Activity, as well as Troubleshoot Enrollment Issues as Needed
      • Assist with Data Validation Post Open Enrollment to Ensure Accuracy Prior to Sending Files to Carriers

      Our Consultants are well versed on many platforms. Let us connect you with them and help you find the right Employee Navigator Solutions.  Click the links below to read more about some of our specific offerings:

      To further discuss your Employee Navigator needs, please complete the below form. Our team is ready to help your company streamline processes and services to enhance ROI and achieve business goals.  To visit Employee Navigator directly, click here

      Employee Navigator Implementation

      Employee Navigator Implementation Solutions And Next Steps

      To further discuss your Employee Navigator needs, please complete the form below. 

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