Have you ever inherited a technology that you use regularly and wonder, 'why is it set up this way, and what were they thinking'? Unfortunately, this is common and should not be. Documenting processes go hand and hand with training for the employee experience now and for the future. Educating new employees, from managers to end-users on self-service options, approval processes, open enrollment, current carriers, EDI, and all benefits processes. Do you have documentation on your system or training materials for your employees? If yes, do you annually audit and update these materials as you add new features, policies, processes, etc.? Documentation and training are usually a part of your overall business strategy, and if it is not - it should be.
Whether you are starting to document and train your employees or looking to revamp and update what you already have, our expert PlanSource consultants can help you with this and all of your PlanSource projects. Customizing materials for your company, specific to your policies and procedures. Taking PlanSource materials and your company's processes and merging them into visual aids and other custom content materials for your managers, employees, and future employees. Living documents and training materials built for adding new features, processes, and other growth from PlanSource and your organization.
Additional PlanSource Solutions:
For more information on how Providence can assist you with your PlanSource needs, you can contact us online by completing the form below. Our team is ready to help your company streamline processes and services to enhance ROI and achieve business goals.